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Service Staff

Click on one of the people below to find out more information.

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  • Glenn Kashima
    Parts & Service Director
    Glenn Kashima
    714.439.3360

    Glenn has over 24 years of auto experience and serves proudly as Parts and Service Director. Having been part of Tustin Toyota for the last 14 years, he understands that teamwork is a key element in providing customers the best level of service. His priority is making sure each customer feels comfortable and at ease when servicing their Toyota. Glenn enjoys the time he gets to spend building relationships with community and business groups and local hospitals, such as Boys & Girls Club of Tustin and CHOC's Childrens Hospital. On his free time, he enjoys playing golf and loves cooking for his family and friends.

  • Roy
    Shop Manager
    Roy
    714.439.3363

    Roy has over 25 years of experience in the auto industry and has spent the last five here at Tustin Toyota. He prides himself in going beyond his customers' expectations to ensure they have an excellent experience. Roy also supervises some of the nation's most well-trained technicians that perform all the maintenance and repairs on your vehicle. On his free time he enjoys spending time with his family and playing sports. Roy, along with the rest of our team, is here to serve you.

  • Earl
    Assistant Service Manager
    Earl
    714.439.3364

    Earl joins us as a former technician with over 17 years of experience. He enjoys meeting new customers and sharing his extensive vehicle knowledge. Earl is available to answer your questions no matter how basic or technical. Earl can advise you on how to keep your Toyota performing at its best. On his spare time, Earl enjoys being with his family, off-road racing and playing golf.

  • David
    Assistant Service Manager
    David
    714.832.3111

    David is a bi-lingual, Spanish speaking advisor. He has been with the Toyota brand for over 5 years. David enjoys being part of a knowledgeable and experienced team where he has grown and built loyal customers. He works the evening shift, so he understands that your time is valuable. Take advantage of our extended hours and meet David. In his off time he enjoys spending time with family, watching sports and camping.

  • Mike
    Assistant Service Manager
    Mike
    714.415.2933

    Mike shares over 10 years of experience with each of his customers. His commitment to his customers and positive attitude ensures his customers' satisfaction by meeting their needs. Mike enjoys spending time with his family, spending summers at the beach and as an active Eagle Scout, camping and hiking.

  • Tom
    Assistant Service Manager
    Tom
    714.439.3368

    As a husband and father, Tom enjoys spending time with his family, hiking and fishing. He also plays golf as much as he can. He has been in the auto industry over 30 years, ten of which have been at Tustin Toyota. His priority is to help his guests with all of their automotive questions and concerns. Tom takes great pride in the outstanding and professional customer service Tustin Toyota provides to its customers. He ensures that each of his customers have an excellent experience.

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  • Javier
    Assistant Service Manager
    Javier
    714.439.3365

    Javier is one of our bi-lingual Spanish speaking advisors. He brings over 22 years of experience, 8 of which have been at Tustin Toyota, to our team. Customer satisfaction drives him to do what ever it takes to ensure each of his customers have an excellent service experience. Javier enjoys surfing, playing softball, working on his home, and working out at the gym.

  • Sergio
    Assistant Service Manager
    Sergio
    714.439.3361

    Sergio is one of our bi-lingual Spanish speaking advisors. He has been in the auto industry for 20 years, with the recent three at Tustin Toytoa. His priority is making sure the needs of his customer are met. Being a part of a team and the unity within is what drives Sergio to always do his best and relate to each customer on an individual basis. Sergio has 4 sons and volunteers as a coach on their football team. He also enjoys riding quads with them on his off-time.

  • Danny
    Assistant Service Manager
    Danny
    714.439.3362

    Dan has over 21 years of experience with the Toyota brand. He brings a great amount of knowledge and a loyal following of customers to Tustin Toyota. His dedication and commitment to customer satisfaction shines through in the unique relationships he has with each of his guests. As a supervisor he is happy to assist you in any way he can or answer any questions you might have. Dan is an avid jogger and enjoys watching movies. He is a big football and basketball fan. Dan enjoys spending time with his family and attending his children's sporting events.

  • Hubert
    Assistant Service Manager
    Hubert
    714.439.3363

    Hubert is bi-lingual speaking English and Chinese. He joins us with over 19 years in the automotive industry. Throughout the years, he has become quite knowledgeable about Toyotas and Scions. He enjoys meeting people and helping them with their automotive needs. In his spare time, Hubert enjoys being with his family, working around the house, and is very passionate about deep sea fishing.