Great service! The sales person, Tom and his assistant were very professional, informative and courteous.

I am writing to express my significant dissatisfaction with the service I received from salesperson Brandon Guo at Tustin Toyota. I was surprised and disappointed that, upon receiving the car key, Mr. Guo provided no vehicle overview and did not offer a test drive. Of greater concern was his apparent lack of familiarity with the vehicle's features. When I inquired about specific functionalities, he was unable to provide answers, citing his limited English proficiency. This indicated a notable lack of preparedness. Additionally, Mr. Guo exhibited inattentive and unprofessional conduct, frequently looking around, answering his phone, and leaving our conversation to attend to other matters. Based on this experience, I CANNOT AND WOULD NOT recommend Mr. Guo's services and hope this feedback will be used to emphasize the importance of comprehensive product knowledge and professional customer engagement.

Kirk, my service advisor is one of the most professional, helpful and outstanding representative I have ever encountered.

Great overall experience. Very accommodating, helpful, friendly salesman, finance, and delivery. Would definitely recommend Mario Martinez to anyone looking for a good buying experience. Thank you Mario!

Have always serviced my car here since 2009. Great Service department, always dependable and reliable.

Mr. Shahram Nasr is personable and professional. He is patient, experienced and thorough. Recently, when I brought my car in for a brake related problem, the technician, Mr. Kevin Santos, also did a good job on it. I appreciate Tustin Toyota for creating and maintaining a place that I can trust for my car repair service needs!

I’ve been utilizing this location for my vehicles service for a couple years. Ease of use, and honest recommendations is why I come back. My service rep, Ben, is the best!

The regional toyota dealership that is certified for hydrogen vehicles and they could not have been nicer. Easy to contact. Easy to arrange a test drive. Easy to buy a car and excellent pricing.

Johnny Min is personable and professional. He also explained auto terminology to me in a way I could understand. I have been coming to Tustin Toyota for over 20 years. My former service person was Tom Higgins, who I miss greatly. Did not think I could find anyone at Tom's level but then I met Johnny Min. He is a valuable asset to Tustin Toyota and because of him & the excellent service I received, I will continue to highly recommend Tustin Toyota to friends & family for whatever they need.

Adam was great, no pressure, answered all our questions even multiple times. Very down to earth, non pretentious. Was genuinely interested in us not just making a sale. Thanks again Adam.

Cody and Hannah made the car purchase a breeze. Paperwork filled out online and in and out of dealer in 30 minutes

Excellent!!! Great Toyota service, lovely new environment, great service writers, convenient location, good loyalty discounts❤️

Well, this is easy to review, the Toyota in Tustin has serviced my vehicle(s) over the past 20+ years and it's always great. At this service I was told it would take +/- 2 hours but it was ready in 1 hour. Great stuff! I do recommend them.

The service at Tustin Toyota is always top notch. My service advisor was able to provide a same day appointment for an oil change. Everyone at Tustin Toyota is super friendly and accommodating . Whether you’re purchasing a new vehicle, buying parts, or servicing your vehicle, you’ll always encounter a friendly, honest staff and a stress free experience. Thanks again, TT.

Jorge Mendoza very helpful, always in my interest Tustin Toyota staff welcoming (good shuttle service) Bought 2 cars over many years (Camry's)