Had A great experience at Tustin Toyota. Adam, the salesman was excellent. He listened and tried to get what I wanted as opposed to other salesman trying to sell you what they had. The transaction was smooth and relatively quick. I would highly recommend Adam to anyone looking for a new Toyota.

My first time here ever (after going to about 5 other dealerships in OC) having been driving my 4th Mazda (which turned out to be a lemon). Went to the front desk, asked for someone seasoned (who knows their car models). I got Ray Hachem who has over 10 yrs experience. The sales process was extremely smooth, he is relationship driven (never pushy). He is very kind and the consummate professional. He took care of all my needs. His follow up and keeping his word is exceptional! He is very trustworthy! I recommend him to everyone looking for an exceptional sales experience buying or leasing a Toyota. Ray seriously goes above and beyond to help and make life easier for you!!! I got introduced to his sale manager Mario! You will feel like you are sitting with the Godfather! He is seriously kind and professional. It was fun connecting with Mario. He is so great! Wonderful human being! Then I worked with finance manager Vincent Fung. It was really important to me to get maxium warranty, maintenance and coverage for my windshield and tires. He found creative ways to help me get max coverage for greatest peace of mind with my purchase. The systems are automated and moved really quick. This place has a spirit of excellence. It is one of the largest Toyota dealerships in the country. It is huge, multilevels. There is even a Subway inside the dealership (with the softest white bread and best sandwich artists). - Today is day 2, and I went to my vehicle expecting to have to unbox my floor mats, low and behold they did that all for me at the dealership - The car came with a FULL tank of gas (thank you for the thoughfulness) - I had driven to the dealership in my current vehicle, I was wondering how to get the NEW car back to my home, Ray offered to drive one of my cars back home with me, if I would give him a ride back (this probably saved me 2+ hours, trying to coordinate with friends to help me to relocate the car to its new home. SUPERB SUGGESTION, first time I ever got such an offer. Just like that, I am now a new Toyota owner!!! Super happy and highly recommend.

Car

The manager Edwin was super nice and helpful!

Izzy Gambino was extremely nice went beyond ! I will totally keep him as my go to guy and my go to dealership! There was not any bad experience as I had at the dealership in orange. I highly recommend this dealership an Izze !

Thanks to Eddie and Olmo at Tustin Toyota for being patient and making the process painless and easy.

Hit up Edwin! Best prices and streamlined process hands down. Cindy took care of delivery and paperwork quick! They had everything ready to go on delivery day and deal was as promised. Highly recommended. Purchased two in last two years :)

My man Edwin Lugo took care of me! Phenomenal customer service, attentive to my needs, and answered all my questions! I recommend everyone to buy their next car with Edwin, he’ll give you the best service out there!

I was greeted by Izze Gambino, he was very polite and very friendly and was very concerned about what I needed. After we talked he showed me around to where the restroom was where the free coffee and water and where to sit and where the subway was. He even checked in with me to see if I was ok. From this experience I will definitely always come here for my Toyota needs and always ask for him. Thank you for your excellent service Izze Gambino!