I wanted to take a moment to recognize the outstanding service I received from Cindy Reyes and Edwin Chan at Tustin Toyota. I have always purchased my Toyotas through Edwin Chan, and once again he delivered an exceptional experience. This time, Edwin introduced me to Cindy Reyes, and together they make an incredible team. I recently traded in my 2024 Toyota Camry for a new 2026 Toyota Camry Hybrid, and Cindy made the entire process absolutely phenomenal from start to finish. She was knowledgeable, professional, and clearly experienced, which made everything smooth and stress-free. What stood out most was how much she genuinely cared about us as customers. She took the time to answer questions, guide us through the process, and ensure we felt comfortable every step of the way. Beyond her professionalism, Cindy was also fun, personable, and easy to talk to. In my opinion, those qualities are what truly separate good customer service from great customer service. She made what can sometimes be a stressful experience feel enjoyable and exciting. I want to sincerely thank both Cindy and Edwin for another unforgettable car buying experience. Their dedication to their customers is second to none, and they have earned my trust and loyalty for years to come. I will continue to purchase my Toyotas from Cindy and Edwin at Tustin Toyota and would highly recommend them to anyone looking for an honest, professional, and enjoyable car-buying experience. Thank you again, Cindy and Edwin!

Bought my car at Toyota of Tustin and everything was OK. Staff was friendly, no pressure, and the process was smooth from test drive to picking the car. The only downside: ended up waiting quite a while just to sign the final paperwork. Everything else was great though. Recommend them, just bring something to do while you wait.

Up front and straight forward, very professional!

I recently purchased a 2026 Toyota Corolla for my daughter at Tustin Toyota, and the entire experience was outstanding. Melena was the first associate I worked with and provided a competitive, no-BS quote with no games or surprises. MO scheduled our appointment and made sure everything was organized and ready when we arrived, making the process smooth from the start. MO was amazing throughout the process and even followed up a few days after the purchase to make sure everything was going well with the car. Vincent handled the final paperwork and completed the sale. He made everything quick, easy, and stress-free. From start to finish, the entire team was professional, transparent, and respectful of my time. The price they quoted was the price I paid, and the whole process was refreshingly straightforward. I highly recommend Tustin Toyota to anyone looking for an honest, hassle-free car-buying experience

EXCELLENT SERVICE!

From start to finish, this was an absolutely exceptional experience purchasing my son's first car. Every step of the process exceeded my expectations in the best way possible. It all began with Melena, who set the tone immediately with her warmth, friendliness, and incredibly quick communication. She made everything feel easy and stress free and was always responsive and helpful with every question I had. Next, we worked with Cindy, who continued that same level of outstanding service. She was welcoming, patient, and genuinely attentive throughout the entire process. You can tell she truly cares about customers and making sure everything goes smoothly. Finally, Sam handled the financing and final paperwork, and he was just as impressive. He made what is usually the most stressful part of buying a car feel simple, efficient, and transparent. Everything was clearly explained and handled with professionalism and care. What really stood out across the entire experience was how above and beyond everyone went. The team surprised us with thoughtful touches like putting a red bow on the car for my son's first car moment, which made it incredibly special and memorable. They even added in Subway meals for us while we waited, which was such a kind and unexpected gesture that made us feel genuinely taken care of. Overall, this was hands down one of the best customer experiences I have ever had. Friendly, fast, thoughtful, and truly exceptional from beginning to end. I would highly recommend this team to anyone looking for a smooth and memorable car buying experience. Thank you!!

The people at Tustin Toyota were great to work with. We were coming from up north and when we got there not only was everything ready but they even gave us vouchers for a free dinner at the Subway that was inside the dealership 😎 We were working with Chen and he made everything an easy transition. Would definitely recommend them to anyone looking to buy. Very professional.

Worked through a broker with Tustin Toyota and had a flawless experience picking up my brand new 2026 Tacoma TRD Offroad. Process was seamless, got a fantastic deal and everything was straightforward as should be which I will credit to Cody. An additional thank you for delivering the vehicle to me at my work!

One the best service to bring my car for any recall or maintenance services they verify 100% for a much better satisfaction , and they making the best solution and support a great place and all way I'm satisfied with the time and performance in any problems, totally recommend it make me feel welcome

Had A great experience at Tustin Toyota. Adam, the salesman was excellent. He listened and tried to get what I wanted as opposed to other salesman trying to sell you what they had. The transaction was smooth and relatively quick. I would highly recommend Adam to anyone looking for a new Toyota.